Shipping policy

At PixieVault, we take great care in preparing and dispatching every order. We aim to ensure that your selected items arrive safely and in a timely manner. Below you will find detailed information regarding our shipping destinations, delivery times, and applicable fees.

Shipping Destinations and Rates

Netherlands (Domestic)
Delivery time: 1–2 business days
Shipping fee: €4,95
Free shipping on orders over €60

Belgium, Germany & Luxembourg
Delivery time: 1–3 business days
Shipping fee: €6,95
Free shipping on orders over €75

France, Ireland, Denmark & Austria
Delivery time: 2–5 business days
Shipping fee: €8,95
Free shipping on orders over €80

Italy, Spain & Portugal
Delivery time: 3–6 business days
Shipping fee: €10,95
Free shipping on orders over €80

Norway Finland & Sweden
Delivery time: 3–8 business days
Shipping fee: €14,99
Free shipping on orders over €120
Please note: We are VOEC‑registered. Norwegian orders include VAT and arrive without extra fees. 

United Kingdom
Delivery time: 3–6 business days
Shipping fee: €12,95
Free shipping on orders over €100
Please note: Orders to the UK are shipped DAP. Most customers receive their parcels without extra fees, but VAT or handling charges may occasionally apply depending on UK customs.

Argentina & Mexico
Delivery time: 4–6 business days
Shipping fee: €40 - €60 (varies by weight)
Free shipping on orders over €200
Please note: Orders to the Argentina & Mexico are shipped DAP. Because your order is traveling outside outside your region, your local customs office may charge import duties, taxes, or handling fees when your parcel arrives. These costs are collected by your country’s customs service and are paid by the receiver upon delivery. PixieVault isn’t able to offer DDP (Delivered Duty Paid) shipping, as we’re not VAT‑registered in those countries.

USA
Delivery time: 2-3 or 4–8 business days
Shipping fee: €40 - €137 (varies by weight)
Free shipping on orders over €200
Please note: Orders to the USA are shipped DAP. Because your order is traveling from outside your region, your local customs office may charge import duties, taxes, or handling fees when your parcel arrives. These costs are collected by your country’s customs service and are paid by the receiver upon delivery. PixieVault isn’t able to offer DDP (Delivered Duty Paid) shipping, as we’re not VAT‑registered in those countries.

Shipping to Other Countries

If your country is not listed above, please contact us at info@pixie-vault.com. We will be happy to review the available shipping options with you.